Indian Boilers.com

info@indianboilers.com
+91 9227260390
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Privacy Policy

This Privacy Policy describes how Balkrishna Boilers Pvt Ltd (referred to as “Company,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit, use, or make inquiries through our website, [indianboilers.com] (the “Indian Boilers”).

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”).

A. Information You Provide to Us (Direct Collection)

We collect Personal Information you directly provide when you:

  • Fill out forms on our Site (e.g., “Request a Quote,” “Contact Us”).
  • Communicate with us via email, phone, or online chat.
  • Subscribe to newsletters or marketing materials.

This information may include:

  • Contact Information: Name, job title, company name, email address, mailing address, and telephone number.
  • Professional/Business Information: Details related to your business needs, project specifications, and inquiry details (e.g., boiler capacity required, industry).

B. Information Collected Automatically (Usage Data)

When you navigate through the Site, we may automatically collect certain data about your device, browsing actions, and patterns. This Usage Data helps us improve the Site and your experience.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our Site, including the pages you view, the links you click, the time and date of your visit, and the time spent on those pages.

2. How We Use Your Information

We use the information we collect for the following purposes:

PurposeDescription
To Provide ServicesTo fulfill your requests, such as providing product quotes, specifications, pricing, and technical support related to our steam boilers and other products.
To CommunicateTo respond to your inquiries, questions, and requests, and to send important administrative and technical notices.
For Marketing & PromotionTo send you newsletters, promotional materials, or other information about our products and services that may be of interest to you, based on your consent or legitimate interest.
For Internal OperationsTo operate, maintain, and improve the functionality and security of our Site and services, and for internal analytics and research.
For Legal ComplianceTo comply with applicable laws, regulations, legal processes, and governmental requests.

3. Sharing and Disclosure of Your Information

We may share your Personal Information with the following categories of parties:

  • Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., email service providers, hosting providers, analytics providers). These service providers are granted access only to the information necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred to a third party as part of that transaction.
  • Legal Requirements: We may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of the Company, (iii) prevent or investigate possible wrongdoing in connection with the Site, or (iv) protect the personal safety of users of the Site or the public.

4. Data Security

We implement reasonable security measures designed to protect your Personal Information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access the Personal Information we hold about you.
  • Correct inaccurate or incomplete Personal Information.
  • Object to or restrict the processing of your Personal Information.
  • Request the deletion of your Personal Information.
  • Withdraw Consent at any time where we relied on your consent to process your Personal Information.

To exercise any of these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

+91 9227260390